Tillery Compassionate Care is the first in North Carolina
Certified as Age-Friendly Care at Home
June 4, 2024 (ALBEMARLE, NC) – Tillery Compassionate Care has been officially named an Age-Friendly Care at Home organization by Community Health Accreditation Partner, Inc., (CHAP). Tillery Compassionate Care is the first hospice in North Carolina to achieve Age-Friendly Care at Home certification.
CHAP’s Age-Friendly Care at Home certification demonstrates Tillery Compassionate Care’s value to its community, patients and referral partners, showcasing its commitment to excellence. “The 4Ms framework is evidence-based care and addresses the unique needs of older adults which leads to higher quality of life,” said Teresa Harbour, Chief Operating Officer with CHAP.
Age-Friendly Care Health Systems is an initiative of The John A. Hartford Foundation and the Institute for Healthcare Improvement in partnership with the American Hospital Association and the Catholic Health Association of the United States that follows an essential set of best practices, causes no harm and aligns with what matters to the older adult and their family caregivers. Age-Friendly Care is health care that addresses a patient’s unique needs and wants, aiming to help the patient enjoy a better quality of life. It is safe and based on what research shows are the most important things to pay attention to as we get older- the 4Ms: what Matters, Medication, Mentation, and Mobility.
Patient Care Manager & Director of Nursing of Tillery Compassionate Care, Renee Morton views Age-Friendly Care as an approach to care that is “focused specifically on the needs of people as they age in their home setting,” she says. “Our staff was already focusing on what’s most important to our patients along with addressing medications, mentation, and mobility in each visit. Achieving this certification was another way for us to validate our care to our patients.”
During visits with our patients, our staff focuses on the following essential aspects of patient care, integrating the 4Ms framework into delivery of care.
- What Matters: Understand patient’s goals. It’s important to hear patient and family concerns, goals, wishes, needs, and experiences.
- Medication: Educate the patient and family on their medications. Providers should ensure that patients and their families understand the medications they are taking, the side effects they can have, and the risk versus reward of taking them at the end of life.
- Mentation: Understand mentation. This knowledge helps to lower the risk of changes in memory or mood.
- Mobility. Maximize mobility. Ensure the patient has as much mobility and independence as possible, which could mean the strength and balance to safely move around their house.
“What a tremendous honor to be the first hospice organization in North Carolina to be recognized as an Age-Friendly Care provider,” said Chief Executive Officer (CEO) Lori Thayer. “We are proud to have enriched our organization’s care and credibility.”
About CHAP
CHAP is an independent, nonprofit organization accrediting providers of home and community-based care. Founded in 1965, CHAP was the first to recognize the need for and value of home and community-based care standards and accreditation. As a Centers for Medicare & Medicaid Services (CMS)–approved accrediting organization, CHAP surveys organizations providing home health, hospice, and home medical equipment services to establish if Medicare Conditions of Participation and DMEPOS Quality Standard are met and recommend certification to CMS. CHAP’s purpose is to partner with organizations nationwide to advance quality in the delivery of care and services in the home and community.
Teresa Harbour, Chief Operating Officer
About Tillery Compassionate Care
Hospice of Stanly County, Inc. dba Tillery Compassionate Care, a nonprofit organization, was founded through the grassroots efforts of people in the community and it continues to be governed locally by a board of directors. Through the generosity of many, Tillery Compassionate Care has been able to provide care to nearly 7,600 terminally ill residents since 1981. At Tillery Compassionate Care, we spark inspiration, hope, and peace enabling individuals with serious illness to embrace their spirit of life. More information about hospice, palliative care and advance care planning is available from Tillery Compassionate Care by calling 704.983.4216 or by visiting tillerycompassionatecare.org.
Tillery Compassionate Care Named as Prestigious 2024 Hospice CAHPS Honors Award Recipient
May 22, 2024, Albemarle, NC— Tillery Compassionate Care has been named a 2024 Hospice CAHPS Honors Award recipient by HEALTHCAREfirst, a leading provider of CAHPS and bereavement survey programs for home health and hospice agencies. This prestigious annual review recognizes agencies that continuously go above and beyond in providing high-quality care for patients and compassionate caregiver experiences. It acknowledges the highest-performing agencies by analyzing the performance of the Hospice Consumer Assessment of Healthcare Providers and Systems (CAHPS) survey satisfaction and quality measures.
To be considered for this award, the hospice agency must have scored above the HEALTHCAREfirst National Performance Score on the Hospice CAHPS Willingness to Recommend question. If that criteria is met, performance is evaluated utilizing a set of 23 additional quality indicator measures. These scores are then compared on a question-by-question basis to a national performance score calculated from all partnering hospices contained in HEALTHCAREfirst’s Hospice CAHPS database.
“We began our Annual Hospice Honors Award program more than ten years ago as a way to highlight those agencies that are truly leading the way in providing and demonstrating quality patient care,” said Jeremy Crow, Head of RCM and CAHPS Survey, Home Health and Hospice. “We congratulate Tillery Compassionate Care on this recognition and are so proud and honored that they have chosen to partner with us in helping drive success for their agency.”
“It’s very gratifying to know that our agency performs well on patient satisfaction surveys. This tells me that our patients and families acknowledge the care and commitment of our entire team,” Lori Thayer, Tillery Compassionate Care, CEO said, “We are honored to be recognized for the 2024 Hospice CAHPS Honors Award and we are grateful to our team for being the reason why.”
About Tillery Compassionate Care
Hospice of Stanly County, Inc. dba Tillery Compassionate Care, a nonprofit organization, was founded through the grassroots efforts of people in the community and it continues to be governed locally by a board of directors. Through the generosity of many, Tillery Compassionate Care has been able to provide care to nearly 7,600 terminally ill residents since 1981. At Tillery Compassionate Care, we spark inspiration, hope, and peace enabling individuals with serious illness to embrace their spirit of life. More information about hospice, palliative care and advance care planning is available from Tillery Compassionate Care by calling 704.983.4216 or by visiting tillerycompassionatecare.org.
Tillery Compassionate Care recognized as one of the Best Places to Work in Healthcare in 2024
May 13, 2024, Chicago – Tillery Compassionate Care has been selected by Modern Healthcare as one of the 2024 Best Places to Work in Healthcare. The complete list of this year’s winners, in alphabetical order, is available at ModernHealthcare.com/bestplaceslist. Modern Healthcare will publish a special supplement featuring a ranked list of all the winners along with the October 14, 2024, issue of MH magazine.
“With all the economic uncertainty, staffing challenges, and folks wanting more flexible work setups, every company has to get clever about how they attract and hold onto talent,” noted Dan Peres, President of Modern Healthcare. “The winners of the 2024 Best Places to Work awards really get it. They show us how vital it is to understand what employees want and need right now. With healthcare shifting so much, finding the right people is a top priority, and the winners know that keeping their team happy is the key to business success.”
“Tillery Compassionate Care offers hospice and palliative care to our community, ensuring dignity and respect are integral in the care we deliver to individuals living with a serious illness,” said Tillery Compassionate Care CEO Lori Thayer, RHIA. “At Tillery Compassionate Care, this approach doesn’t stop with those we serve — our team treats each other with dignity and respect, embracing diversity and collaboration that results in the delivery of the best care in the area. Recognition from Modern Healthcare for the second consecutive year as one of the best places to work in healthcare validates that philosophy. I’m extremely proud of our exceptional team and grateful for this recognition!”
This award program identifies and recognizes outstanding employers in the healthcare industry nationwide. Modern Healthcare partners with Workforce Research Group on the assessment process, which includes an extensive employee survey.
Tillery Compassionate Care will find out their ranking on the Best Places list and be celebrated at the 2024 Best Places to Work in Healthcare Awards Gala taking place Oct. 10 in Nashville, TN. Information about the gala is available at ModernHealthcare.com/BestPlacesGala.
For information or questions about the Best Places to Work in Healthcare awards program, please contact:
Jennifer McCullough
Director of Operations
312.649.5353
About Modern Healthcare
Modern Healthcare is the most trusted business news and information brand in the healthcare industry. Modern Healthcare empowers healthcare leaders and influencers to make timely and informed business decisions. To learn more or subscribe, go to www.modernhealthcare.com/subscriptions
About Tillery Compassionate Care
Hospice of Stanly County, Inc. dba Tillery Compassionate Care, a nonprofit organization, was founded through the grassroots efforts of people in the community and it continues to be governed locally by a board of directors. Through the generosity of many, Tillery Compassionate Care has been able to provide care to nearly 7,600 seriously ill residents since 1981. At Tillery Compassionate Care, we spark inspiration, hope, and peace enabling individuals with serious illness to embrace their spirit of life. More information about hospice, palliative care and advance care planning is available from Tillery Compassionate Care by calling 704.983.4216 or by visiting tillerycompassionatecare.org.
Tillery Compassionate Care awarded CHAP Accreditation
Albemarle, NC (May 14, 2024) — Community Health Accreditation Partner, Inc., (CHAP) announced today that Tillery Compassionate Care has been awarded CHAP Accreditation under the CHAP Hospice Standards of Excellence.
CHAP Accreditation demonstrates that Tillery Compassionate Care meets the industry’s highest nationally recognized standards. The rigorous evaluation by CHAP focuses on structure and function, quality of services and products, human and financial resources, and long-term viability. Simply stated, adherence to CHAP’s standards leads to better quality care.
“By achieving CHAP Accreditation, Tillery Compassionate Care has shown a commitment to excellence,” said Nathan DeGodt, CHAP President and CEO. “We are excited to begin our partnership with Tillery Compassionate Care by offering support in its commitment to providing quality care and continuous improvement.”
Tillery Compassionate Care provides a variety of hospice services to patients and their families in Stanly, Montgomery, and surrounding counties.
Tillery Compassionate Care is excited to announce our accreditation under CHAP Hospice Standards of Excellence,” said Lori Thayer, CEO. “Our staff works hard every day to continue to provide quality care to our patients and families as we’ve done for over 42 years. “
CHAP is an independent, not-for-profit, accrediting body for community-based health care organizations. Created in 1965, CHAP was the first to recognize the need and value for accreditation in community-based care. CHAP is the oldest national, community-based accrediting body with more than 9,000 agencies currently accredited nationwide. Through “deeming authority” granted by the Centers for Medicare and Medicaid Services (CMS), CHAP has the regulatory authority to survey agencies providing home health, hospice and home medical equipment services, to determine if they meet the Medicare Conditions of Participation and CMS Quality Standards. CHAP’s purpose is to define and advance the highest standards of community-based care.
For more information about the CHAP accreditation process, please visit the CHAP website at https://chapinc.org. For additional information on CHAP, please contact Teresa Harbour, Chief Operating Officer, at 202.467.1701, or teresa.harbour@chapinc.org.
About Tillery Compassionate Care
Hospice of Stanly County, Inc. dba Tillery Compassionate Care, a nonprofit organization, was founded through the grassroots efforts of people in the community and it continues to be governed locally by a board of directors. Through the generosity of many, Tillery Compassionate Care has been able to provide care to nearly 7,600 seriously ill residents since 1981. At Tillery Compassionate Care, we spark inspiration, hope, and peace enabling individuals with serious illness to embrace their spirit of life. More information about hospice, palliative care and advance care planning is available from Tillery Compassionate Care by calling 704.983.4216 or by visiting tillerycompassionatecare.org.
Committee members include Karen Mitchell, Emily Breece, Kerra French, Shannon Metera, and Christy Modzelewski.
Tillery Compassionate Care Benefits from Long Partnership with the Old North State Club at Uwharrie Point
May 7, 2024 (ALBEMARLE, NC) – The women of the Old North State Club hosted a dinner recently to benefit Tillery Compassionate Care. About 180 people attended the event held on Saturday, April 27, 2024, at the Old North State Club. A cocktail reception was held at the clubhouse before going to member homes for dinner. The event marked 21 years of support for the nonprofit with a whopping donation of more than $47,000 for 2024. Overall, the group has raised more than $410,000 for Tillery Compassionate Care throughout the past 21 years.
“Hospice is one of the few charitable organizations that has the potential to touch all our families at some point, and we are blessed to have such a quality hospice organization serving Stanly County and the greater Uwharrie region,” said Kerra French, Chairperson of the 2024 Old North State Hospice Committee. “The Old North State community is proud to continue our 21-year partnership with Tillery Compassionate Care and help support these critical services.”
Committee members include Kerra French, Shannon Metera, Christy Modzelewski, Emily Breece, and Karen Mitchell.
Every time we raise another dollar for Tillery Compassionate Care, we know that someone will be guaranteed our help,” said Tillery Compassionate Care CEO Lori Thayer. “Our philosophy is that patient needs come first, and we never turn anyone away due to their inability to pay. It is through community support and fundraisers that we strive to stay true to this commitment. The support from this dinner helps us continue to do this work with the same dedication and compassion that has driven us for 42 years. We are grateful for your support for the last 21 years.”
For more information about Tillery Compassionate Care, please call 704.983.4216 or visit tillerycompassionatecare.org.
Hospice of Stanly County, Inc. dba Tillery Compassionate Care, a nonprofit organization, was founded through the grassroots efforts of people in the community and it continues to be governed locally by a board of directors. Through the generosity of many, Tillery Compassionate Care has been able to provide care to nearly 7,600 terminally ill residents since 1981. At Tillery Compassionate Care, we spark inspiration, hope, and peace enabling individuals with serious illness to embrace their spirit of life. More information about hospice, palliative care and advance care planning is available from Tillery Compassionate Care by calling 704.983.4216 or by visiting tillerycompassionatecare.org.
Tillery Compassionate Care Recognizes Volunteers
(L-R) Smokey Dorsey, Hazel Dorsey, Pat Mills, Rhonda Smith(standing), Pat McSwain enjoy the 2024 volunteer banquet. Pat Mills was honored with a Lifetime Achievement Award for 4,000 hours of volunteer hours.[/caption]
April 23, 2024 (ALBEMARLE, NC) – Tillery Compassionate Care recently held a banquet to celebrate and recognize the agency’s volunteers. Laynie Friend, guitarist & singer, provided entertainment for the volunteers and their guests.
“Volunteers are an essential extension of the TCC team. Their kind words, warm smiles, and caring hearts are all things we should take time to celebrate every day,” said Chief Executive Officer Lori Thayer. “We are grateful for our volunteers’ support and compassionate care! “
Awards presented at the banquet include:
Lifetime Achievement Awards:
Sharon Covery with 1,500 hours of service.
Pat Mills with 4,000 hours of service
Dianne Burton with 2,000 hours of service.
Service in direct patient care:
Kayren Brantley
Service in administrative area:
Pat Mills
Holiday angel ornaments and other fundraising events:
Sharon Covey
5 years of service:
Peggy Frashuer
Faye Crump
15 years of service:
Lori Greene
20 years of service:
Linda Burris
“One of the best parts of my job is meeting and working with volunteers,” said Hailey Black, Volunteer Coordinator. “You have probably already heard or read it many times, we believe you are the backbone of this agency, we couldn’t do what we do without our volunteers.”
For more details on the volunteer program at Tillery Compassionate Care, please call 704.983.4216 or visit Prospective Volunteers | Tillery Compassionate Care
Hospice of Stanly County, Inc. dba Tillery Compassionate Care, a nonprofit organization, was founded through the grassroots efforts of people in the community and it continues to be governed locally by a board of directors. Through the generosity of many, Tillery Compassionate Care has been able to provide care to nearly 7,600 terminally ill residents since 1981. At Tillery Compassionate Care, we spark inspiration, hope, and peace enabling individuals with serious illness to embrace their spirit of life. More information about hospice, palliative care and advance care planning is available from Tillery Compassionate Care by calling 704.983.4216 or by visiting tillerycompassionatecare.org.
Tillery Compassionate Care Announces Camp Forget-Me-Not
March 16, 2024 (ALBEMARLE, NC) – Tillery Compassionate Care announces the date of their annual free grief camp for children and their families who have experienced a loss. This day camp will be held on Saturday, May 18 at Camp Joshua in Albemarle. Camp Forget-Me-Not is open to any grieving child in the community ages 5-18 along with their families.
We want to thank the Stanly County United Way, who helps to make this event possible at no charge to the families,” said Chief Executive Officer Lori Thayer. “We encourage anyone in the community to attend if they have grieving children in the family, even if the death was not hospice related.”
The camp offers a safe and supportive environment for grieving children and their families with therapeutic experience through fun activities such as fishing, horseback riding, crafts, a scavenger hunt for a memory bear, and a butterfly release.
“Our Camp Forget-Me-Not is a day for children and their families to honor and remember their loved one. When children have the opportunity to speak and express their grief creatively, healing occurs in wonderful and unexpected ways,” said Bereavement Coordinator Michaele Conners, MA, LCMHC. This day is for the entire family, to share memories together and have fun in a beautiful country environment. The adults often state they, along with their camper, receive so much from the camp and feel better in their grief process. We look forward each year to holding this amazing camp for our community. “
Applications can be found at https://tillerycompassionatecare.org/event/2454/ and are due on April 19, 2024. For more information about Camp Forget-Me-Not please call 704.983.4216.
Tillery Compassionate Care Recognized as a 5-Star Hospice
February 26, 2024 (ALBEMARLE, NC) – Tillery Compassionate Care has been officially named a 5-star hospice by the Centers for Medicare/Medicaid Services (CMS). Tillery Compassionate Care is the only hospice in Stanly and Montgomery counties to achieve a 5-star rating and one among only 14 hospices in the state of North Carolina to earn all 5 stars on the 5-star scale.
“What an honor to have CMS recognize the care that Tillery Compassionate Care has provided to our community again this year,” said Chief Executive Officer (CEO) Lori Thayer. “The 5-star rating is a direct reflection of our team’s love, care, and compassion demonstrated every day to our patients, families, and community.
The star rating system is based on results from a national survey that asks a family member or friend of a hospice patient about their hospice care experience. The rating system is intended to make it easier for consumers to use the quality measures to compare hospice agencies. More stars mean better quality.
Tillery Compassionate Care outperformed the national and state averages on each of the measures used to calculate the star rating. The publicly reported hospice survey measures include questions on the following categories:
- Communication with family
- Getting timely help
- Treating patient with respect
- Emotional and spiritual support
- Help for pain and symptoms
- Training family to care for patient
- Rating of the hospice
- Willingness to recommend the hospice
“I want to thank our team for all the hard work, dedication, commitment and invaluable contributions to our organization,” said CEO Lori Thayer.
To see the scores in more detail, please visit medicare.gov/care-compare/. If you would like more information about hospice services, please visit tillerycompassionatecare.org or call 704.983.4216 at any time as the organization is available 24/7.
About Tillery Compassionate Care
Tillery Compassionate Care, a nonprofit organization, was founded through the grassroots efforts of people in the community and it continues to be governed locally by a board of directors. Through the generosity of many, Hospice of Stanly has been able to provide care to nearly 7,600 terminally ill residents since 1981. At Tillery Compassionate Care, we spark inspiration, hope, and peace enabling individuals with serious illness to embrace their spirit of life. More information about hospice, palliative care and advance care planning is available from Tillery Compassionate Care by calling 704.983.4216 or by visiting tillerycompassionatecare.org.
Tillery Compassionate Care Joins National Collaborative of Non-Profit Hospice and Palliative Care Organizations
January 18, 2024 (Albemarle, NC) – Tillery Compassionate Care is delighted to announce its new membership with the National Partnership for Healthcare and Hospice Innovation (NPHI). Comprising over 100 not-for-profit, community-integrated hospice and palliative care providers, NPHI is deeply committed to ensuring that patients and their families have access to the highest quality care during life’s final stages. The inclusion of Tillery Compassionate Care in this dynamic and innovative community of hospice and palliative care organizations is a source of immense pride.
Tillery Compassionate Care is excited to join the National Partnership for Healthcare and Hospice Innovation!” said Lori Thayer, CEO. “We are thrilled to have the opportunity to collaborate with members across the country and be a voice in an organization that is dedicated to advocating for non-profit care programs nationwide. ”NPHI’s core belief is that end-of-life care should be tailored to reflect each patient’s unique goals, values, and preferences. As an essential part of this collective effort, members from across the nation collectively define the gold standard for hospice care and provide invaluable guidance to patients and their families during life’s final stages.
By becoming part of NPHI, Tillery Compassionate Care embraces a commitment to person-centered advanced illness care—enabling individuals to concentrate on their own comfort in their final moments of life. NPHI’s pillars of organizational excellence, strategic engagement, and data collection, along with quality initiatives, empower its members to cultivate vital relationships, exchange best practices, and enlighten national thought leaders and decision-makers about the value of enhancing hospice care delivery.
Driven by the needs of patients and their families, rather than profit motives, NPHI’s members actively seek to revolutionize how both individuals and institutions perceive end-of-life care. They strive to help individuals live as well as possible until they reach the end of life’s journey.
Tillery Compassionate Care looks forward to working closely with NPHI and advocating together will all its members for high-quality, community-based, not-for-profit hospice, palliative, advanced illness care to patients throughout the nation.
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Tillery Compassionate Care, a nonprofit organization, was founded through the grassroots efforts of people in the community and it continues to be governed locally by a board of directors. Through the generosity of many, Tillery Compassionate Care has been able to provide care to more than 7,500 seriously ill residents since 1981. The organization provides compassionate care, comfort, and support for patients and their families. More information about hospice and palliative care is available by calling 704.983.4216 or by visiting tillerycompassionatecare.org.
The National Partnership for Healthcare and Hospice Innovation (NPHI) is a membership organization comprising 100+ not-for-profit, community-integrated hospice, and palliative care providers dedicated to ensuring patients and their families have access to care that reflects their individual goals, values, and preferences. Representing providers from 37 states and the District of Columbia, NPHI and its members help design more innovative and effective models of care, advocate for comprehensive and community-integrated care customized to meet each person’s unique needs, and build collaboration between national thought leaders, decision-makers, and other healthcare stakeholders to improve hospice care. Learn more at hospiceinnovations.org.
2022 Annual Report
HOS_Annual_Report_2022_Web_FINAL
Tillery Compassionate Care recognized in as #21 in Best Places to Work by Modern Healthcare
Chicago, IL (October 23, 2023) Hospice of Stanly County doing business as Tillery Compassionate Care was recognized as one of the top 75 healthcare providers in the nation in the Modern Healthcare Best Places to Work program. Click here to read more.
Hospice of Stanly Announces New Name:
Tillery Compassionate Care
Albemarle, NC (October 2, 2023) – Hospice of Stanly has changed its name and logo to better reflect the expanding mission and full range of compassionate services offered to the community, including both hospice and palliative care. The nonprofit organization will be doing business as Tillery Compassionate Care. Click here to read more.
Tillery Compassionate Care recognized as one of the Best Places to Work in Healthcare in 2024
May 13, 2024, Chicago – Tillery Compassionate Care has been selected by Modern Healthcare as one of the 2024 Best Places to Work in Healthcare. The complete list of this year’s winners, in alphabetical order, is available at ModernHealthcare.com/bestplaceslist. Modern Healthcare will publish a special supplement featuring a ranked list of all the winners along with the October 14, 2024, issue of MH magazine.
“With all the economic uncertainty, staffing challenges, and folks wanting more flexible work setups, every company has to get clever about how they attract and hold onto talent,” noted Dan Peres, President of Modern Healthcare. “The winners of the 2024 Best Places to Work awards really get it. They show us how vital it is to understand what employees want and need right now. With healthcare shifting so much, finding the right people is a top priority, and the winners know that keeping their team happy is the key to business success.”
“Tillery Compassionate Care offers hospice and palliative care to our community, ensuring dignity and respect are integral in the care we deliver to individuals living with a serious illness,” said Tillery Compassionate Care CEO Lori Thayer, RHIA. “At Tillery Compassionate Care, this approach doesn’t stop with those we serve — our team treats each other with dignity and respect, embracing diversity and collaboration that results in the delivery of the best care in the area. Recognition from Modern Healthcare for the second consecutive year as one of the best places to work in healthcare validates that philosophy. I’m extremely proud of our exceptional team and grateful for this recognition!”
This award program identifies and recognizes outstanding employers in the healthcare industry nationwide. Modern Healthcare partners with Workforce Research Group on the assessment process, which includes an extensive employee survey.
Tillery Compassionate Care will find out their ranking on the Best Places list and be celebrated at the 2024 Best Places to Work in Healthcare Awards Gala taking place Oct. 10 in Nashville, TN. Information about the gala is available at ModernHealthcare.com/BestPlacesGala.
For information or questions about the Best Places to Work in Healthcare awards program, please contact:
Jennifer McCullough
Director of Operations
312.649.5353
About Modern Healthcare
Modern Healthcare is the most trusted business news and information brand in the healthcare industry. Modern Healthcare empowers healthcare leaders and influencers to make timely and informed business decisions. To learn more or subscribe, go to www.modernhealthcare.com/subscriptions
About Tillery Compassionate Care
Hospice of Stanly County, Inc. dba Tillery Compassionate Care, a nonprofit organization, was founded through the grassroots efforts of people in the community and it continues to be governed locally by a board of directors. Through the generosity of many, Tillery Compassionate Care has been able to provide care to nearly 7,600 seriously ill residents since 1981. At Tillery Compassionate Care, we spark inspiration, hope, and peace enabling individuals with serious illness to embrace their spirit of life. More information about hospice, palliative care and advance care planning is available from Tillery Compassionate Care by calling 704.983.4216 or by visiting tillerycompassionatecare.org.
Tillery Compassionate Care awarded CHAP Accreditation
Albemarle, NC (May 14, 2024) — Community Health Accreditation Partner, Inc., (CHAP) announced today that Tillery Compassionate Care has been awarded CHAP Accreditation under the CHAP Hospice Standards of Excellence.
CHAP Accreditation demonstrates that Tillery Compassionate Care meets the industry’s highest nationally recognized standards. The rigorous evaluation by CHAP focuses on structure and function, quality of services and products, human and financial resources, and long-term viability. Simply stated, adherence to CHAP’s standards leads to better quality care.
“By achieving CHAP Accreditation, Tillery Compassionate Care has shown a commitment to excellence,” said Nathan DeGodt, CHAP President and CEO. “We are excited to begin our partnership with Tillery Compassionate Care by offering support in its commitment to providing quality care and continuous improvement.”
Tillery Compassionate Care provides a variety of hospice services to patients and their families in Stanly, Montgomery, and surrounding counties.
Tillery Compassionate Care is excited to announce our accreditation under CHAP Hospice Standards of Excellence,” said Lori Thayer, CEO. “Our staff works hard every day to continue to provide quality care to our patients and families as we’ve done for over 42 years. “
CHAP is an independent, not-for-profit, accrediting body for community-based health care organizations. Created in 1965, CHAP was the first to recognize the need and value for accreditation in community-based care. CHAP is the oldest national, community-based accrediting body with more than 9,000 agencies currently accredited nationwide. Through “deeming authority” granted by the Centers for Medicare and Medicaid Services (CMS), CHAP has the regulatory authority to survey agencies providing home health, hospice and home medical equipment services, to determine if they meet the Medicare Conditions of Participation and CMS Quality Standards. CHAP’s purpose is to define and advance the highest standards of community-based care.
For more information about the CHAP accreditation process, please visit the CHAP website at https://chapinc.org. For additional information on CHAP, please contact Teresa Harbour, Chief Operating Officer, at 202.467.1701, or teresa.harbour@chapinc.org.
About Tillery Compassionate Care
Hospice of Stanly County, Inc. dba Tillery Compassionate Care, a nonprofit organization, was founded through the grassroots efforts of people in the community and it continues to be governed locally by a board of directors. Through the generosity of many, Tillery Compassionate Care has been able to provide care to nearly 7,600 seriously ill residents since 1981. At Tillery Compassionate Care, we spark inspiration, hope, and peace enabling individuals with serious illness to embrace their spirit of life. More information about hospice, palliative care and advance care planning is available from Tillery Compassionate Care by calling 704.983.4216 or by visiting tillerycompassionatecare.org.
Committee members include Karen Mitchell, Emily Breece, Kerra French, Shannon Metera, and Christy Modzelewski.
Tillery Compassionate Care Benefits from Long Partnership with the Old North State Club at Uwharrie Point
May 7, 2024 (ALBEMARLE, NC) – The women of the Old North State Club hosted a dinner recently to benefit Tillery Compassionate Care. About 180 people attended the event held on Saturday, April 27, 2024, at the Old North State Club. A cocktail reception was held at the clubhouse before going to member homes for dinner. The event marked 21 years of support for the nonprofit with a whopping donation of more than $47,000 for 2024. Overall, the group has raised more than $410,000 for Tillery Compassionate Care throughout the past 21 years.
“Hospice is one of the few charitable organizations that has the potential to touch all our families at some point, and we are blessed to have such a quality hospice organization serving Stanly County and the greater Uwharrie region,” said Kerra French, Chairperson of the 2024 Old North State Hospice Committee. “The Old North State community is proud to continue our 21-year partnership with Tillery Compassionate Care and help support these critical services.”
Committee members include Kerra French, Shannon Metera, Christy Modzelewski, Emily Breece, and Karen Mitchell.
Every time we raise another dollar for Tillery Compassionate Care, we know that someone will be guaranteed our help,” said Tillery Compassionate Care CEO Lori Thayer. “Our philosophy is that patient needs come first, and we never turn anyone away due to their inability to pay. It is through community support and fundraisers that we strive to stay true to this commitment. The support from this dinner helps us continue to do this work with the same dedication and compassion that has driven us for 42 years. We are grateful for your support for the last 21 years.”
For more information about Tillery Compassionate Care, please call 704.983.4216 or visit tillerycompassionatecare.org.
Hospice of Stanly County, Inc. dba Tillery Compassionate Care, a nonprofit organization, was founded through the grassroots efforts of people in the community and it continues to be governed locally by a board of directors. Through the generosity of many, Tillery Compassionate Care has been able to provide care to nearly 7,600 terminally ill residents since 1981. At Tillery Compassionate Care, we spark inspiration, hope, and peace enabling individuals with serious illness to embrace their spirit of life. More information about hospice, palliative care and advance care planning is available from Tillery Compassionate Care by calling 704.983.4216 or by visiting tillerycompassionatecare.org.
Tillery Compassionate Care Recognizes Volunteers
(L-R) Smokey Dorsey, Hazel Dorsey, Pat Mills, Rhonda Smith(standing), Pat McSwain enjoy the 2024 volunteer banquet. Pat Mills was honored with a Lifetime Achievement Award for 4,000 hours of volunteer hours.[/caption]
April 23, 2024 (ALBEMARLE, NC) – Tillery Compassionate Care recently held a banquet to celebrate and recognize the agency’s volunteers. Laynie Friend, guitarist & singer, provided entertainment for the volunteers and their guests.
“Volunteers are an essential extension of the TCC team. Their kind words, warm smiles, and caring hearts are all things we should take time to celebrate every day,” said Chief Executive Officer Lori Thayer. “We are grateful for our volunteers’ support and compassionate care! “
Awards presented at the banquet include:
Lifetime Achievement Awards:
Sharon Covery with 1,500 hours of service.
Pat Mills with 4,000 hours of service
Dianne Burton with 2,000 hours of service.
Service in direct patient care:
Kayren Brantley
Service in administrative area:
Pat Mills
Holiday angel ornaments and other fundraising events:
Sharon Covey
5 years of service:
Peggy Frashuer
Faye Crump
15 years of service:
Lori Greene
20 years of service:
Linda Burris
“One of the best parts of my job is meeting and working with volunteers,” said Hailey Black, Volunteer Coordinator. “You have probably already heard or read it many times, we believe you are the backbone of this agency, we couldn’t do what we do without our volunteers.”
For more details on the volunteer program at Tillery Compassionate Care, please call 704.983.4216 or visit Prospective Volunteers | Tillery Compassionate Care
Hospice of Stanly County, Inc. dba Tillery Compassionate Care, a nonprofit organization, was founded through the grassroots efforts of people in the community and it continues to be governed locally by a board of directors. Through the generosity of many, Tillery Compassionate Care has been able to provide care to nearly 7,600 terminally ill residents since 1981. At Tillery Compassionate Care, we spark inspiration, hope, and peace enabling individuals with serious illness to embrace their spirit of life. More information about hospice, palliative care and advance care planning is available from Tillery Compassionate Care by calling 704.983.4216 or by visiting tillerycompassionatecare.org.
Tillery Compassionate Care Announces Camp Forget-Me-Not
March 16, 2024 (ALBEMARLE, NC) – Tillery Compassionate Care announces the date of their annual free grief camp for children and their families who have experienced a loss. This day camp will be held on Saturday, May 18 at Camp Joshua in Albemarle. Camp Forget-Me-Not is open to any grieving child in the community ages 5-18 along with their families.
We want to thank the Stanly County United Way, who helps to make this event possible at no charge to the families,” said Chief Executive Officer Lori Thayer. “We encourage anyone in the community to attend if they have grieving children in the family, even if the death was not hospice related.”
The camp offers a safe and supportive environment for grieving children and their families with therapeutic experience through fun activities such as fishing, horseback riding, crafts, a scavenger hunt for a memory bear, and a butterfly release.
“Our Camp Forget-Me-Not is a day for children and their families to honor and remember their loved one. When children have the opportunity to speak and express their grief creatively, healing occurs in wonderful and unexpected ways,” said Bereavement Coordinator Michaele Conners, MA, LCMHC. This day is for the entire family, to share memories together and have fun in a beautiful country environment. The adults often state they, along with their camper, receive so much from the camp and feel better in their grief process. We look forward each year to holding this amazing camp for our community. “
Applications can be found at https://tillerycompassionatecare.org/event/2454/ and are due on April 19, 2024. For more information about Camp Forget-Me-Not please call 704.983.4216.
Tillery Compassionate Care Recognized as a 5-Star Hospice
February 26, 2024 (ALBEMARLE, NC) – Tillery Compassionate Care has been officially named a 5-star hospice by the Centers for Medicare/Medicaid Services (CMS). Tillery Compassionate Care is the only hospice in Stanly and Montgomery counties to achieve a 5-star rating and one among only 14 hospices in the state of North Carolina to earn all 5 stars on the 5-star scale.
“What an honor to have CMS recognize the care that Tillery Compassionate Care has provided to our community again this year,” said Chief Executive Officer (CEO) Lori Thayer. “The 5-star rating is a direct reflection of our team’s love, care, and compassion demonstrated every day to our patients, families, and community.
The star rating system is based on results from a national survey that asks a family member or friend of a hospice patient about their hospice care experience. The rating system is intended to make it easier for consumers to use the quality measures to compare hospice agencies. More stars mean better quality.
Tillery Compassionate Care outperformed the national and state averages on each of the measures used to calculate the star rating. The publicly reported hospice survey measures include questions on the following categories:
- Communication with family
- Getting timely help
- Treating patient with respect
- Emotional and spiritual support
- Help for pain and symptoms
- Training family to care for patient
- Rating of the hospice
- Willingness to recommend the hospice
“I want to thank our team for all the hard work, dedication, commitment and invaluable contributions to our organization,” said CEO Lori Thayer.
To see the scores in more detail, please visit medicare.gov/care-compare/. If you would like more information about hospice services, please visit tillerycompassionatecare.org or call 704.983.4216 at any time as the organization is available 24/7.
About Tillery Compassionate Care
Tillery Compassionate Care, a nonprofit organization, was founded through the grassroots efforts of people in the community and it continues to be governed locally by a board of directors. Through the generosity of many, Hospice of Stanly has been able to provide care to nearly 7,600 terminally ill residents since 1981. At Tillery Compassionate Care, we spark inspiration, hope, and peace enabling individuals with serious illness to embrace their spirit of life. More information about hospice, palliative care and advance care planning is available from Tillery Compassionate Care by calling 704.983.4216 or by visiting tillerycompassionatecare.org.
Tillery Compassionate Care Joins National Collaborative of Non-Profit Hospice and Palliative Care Organizations
January 18, 2024 (Albemarle, NC) – Tillery Compassionate Care is delighted to announce its new membership with the National Partnership for Healthcare and Hospice Innovation (NPHI). Comprising over 100 not-for-profit, community-integrated hospice and palliative care providers, NPHI is deeply committed to ensuring that patients and their families have access to the highest quality care during life’s final stages. The inclusion of Tillery Compassionate Care in this dynamic and innovative community of hospice and palliative care organizations is a source of immense pride.
Tillery Compassionate Care is excited to join the National Partnership for Healthcare and Hospice Innovation!” said Lori Thayer, CEO. “We are thrilled to have the opportunity to collaborate with members across the country and be a voice in an organization that is dedicated to advocating for non-profit care programs nationwide. ”NPHI’s core belief is that end-of-life care should be tailored to reflect each patient’s unique goals, values, and preferences. As an essential part of this collective effort, members from across the nation collectively define the gold standard for hospice care and provide invaluable guidance to patients and their families during life’s final stages.
By becoming part of NPHI, Tillery Compassionate Care embraces a commitment to person-centered advanced illness care—enabling individuals to concentrate on their own comfort in their final moments of life. NPHI’s pillars of organizational excellence, strategic engagement, and data collection, along with quality initiatives, empower its members to cultivate vital relationships, exchange best practices, and enlighten national thought leaders and decision-makers about the value of enhancing hospice care delivery.
Driven by the needs of patients and their families, rather than profit motives, NPHI’s members actively seek to revolutionize how both individuals and institutions perceive end-of-life care. They strive to help individuals live as well as possible until they reach the end of life’s journey.
Tillery Compassionate Care looks forward to working closely with NPHI and advocating together will all its members for high-quality, community-based, not-for-profit hospice, palliative, advanced illness care to patients throughout the nation.
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Tillery Compassionate Care, a nonprofit organization, was founded through the grassroots efforts of people in the community and it continues to be governed locally by a board of directors. Through the generosity of many, Tillery Compassionate Care has been able to provide care to more than 7,500 seriously ill residents since 1981. The organization provides compassionate care, comfort, and support for patients and their families. More information about hospice and palliative care is available by calling 704.983.4216 or by visiting tillerycompassionatecare.org.
The National Partnership for Healthcare and Hospice Innovation (NPHI) is a membership organization comprising 100+ not-for-profit, community-integrated hospice, and palliative care providers dedicated to ensuring patients and their families have access to care that reflects their individual goals, values, and preferences. Representing providers from 37 states and the District of Columbia, NPHI and its members help design more innovative and effective models of care, advocate for comprehensive and community-integrated care customized to meet each person’s unique needs, and build collaboration between national thought leaders, decision-makers, and other healthcare stakeholders to improve hospice care. Learn more at hospiceinnovations.org.
2022 Annual Report
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Tillery Compassionate Care recognized in as #21 in Best Places to Work by Modern Healthcare
Chicago, IL (October 23, 2023) Hospice of Stanly County doing business as Tillery Compassionate Care was recognized as one of the top 75 healthcare providers in the nation in the Modern Healthcare Best Places to Work program. Click here to read more.
Hospice of Stanly Announces New Name:
Tillery Compassionate Care
Albemarle, NC (October 2, 2023) – Hospice of Stanly has changed its name and logo to better reflect the expanding mission and full range of compassionate services offered to the community, including both hospice and palliative care. The nonprofit organization will be doing business as Tillery Compassionate Care. Click here to read more.