Quality You Can Count On
Hospice of Stanly has been officially named a 5-star hospice by the Centers for Medicare/Medicaid Services (CMS). The distinguished score places the organization in the top 10% of hospices on a national scale with only 195 hospices achieving this score out of 2,026 hospice care agencies eligible to receive a score. Hospice of Stanly was among only 9 hospices in the state of North Carolina to earn all 5 stars on the 5-star scale.
“What an honor to have CMS recognize the care that Hospice of Stanly has provided to our community for more than 40 years,” said Executive Director Lori Thayer. “The 5-star rating serves to validate the exceptional care being delivered by our team and the diligent leadership provided by our board of directors.”
Hospice of Stanly has been named a 2023 Hospice CAHPS Honors Award recipient by HEALTHCAREfirst, a leading provider of revenue cycle management services, CAHPS and bereavement surveys, and advanced analytics for hospice organizations.
This prestigious annual review recognizes agencies that continuously provide a positive patient experience and high-quality care as measured by the patient and caregiver experience. It acknowledges the highest performing agencies by analyzing the performance of the Hospice Consumer Assessment of Healthcare Providers and Systems (CAHPS) survey satisfaction measures. CAHPS Honors acknowledges the highest performing agencies by analyzing performance on the Willingness to Recommend question as a qualifier and then analyzing performance on 18 other questions that comprise the publicly reported measures from October 2021 through September 2022. CAHPS Honors recipients include agencies scoring above the HEALTHCAREfirst National Average on at least 85% of the evaluated questions.