February 26, 2024 (ALBEMARLE, NC) – Tillery Compassionate Care has been officially named a 5-star hospice by the Centers for Medicare/Medicaid Services (CMS).  Tillery Compassionate Care is the only hospice in Stanly and Montgomery counties to achieve a 5-star rating and one among only 14 hospices in the state of North Carolina to earn all 5 stars on the 5-star scale.

“What an honor to have CMS recognize the care that Tillery Compassionate Care has provided to our community again this year,” said Chief Executive Officer (CEO) Lori Thayer. “The 5-star rating is a direct reflection of our team’s love, care, and compassion demonstrated every day to our patients, families, and community.

The star rating system is based on results from a national survey that asks a family member or friend of a hospice patient about their hospice care experience. The rating system is intended to make it easier for consumers to use the quality measures to compare hospice agencies. More stars mean better quality.

Tillery Compassionate Care outperformed the national and state averages on each of the measures used to calculate the star rating. The publicly reported hospice survey measures include questions on the following categories:

• Communication with family
• Getting timely help
• Treating patient with respect
• Emotional and spiritual support
• Help for pain and symptoms
• Training family to care for patient
• Rating of the hospice
• Willingness to recommend the hospice

“I want to thank our team for all the hard work, dedication, commitment and invaluable contributions to our organization,” said CEO Lori Thayer.

To see the scores in more detail, please visit medicare.gov/care-compare/.  If you would like more information about hospice services, please visit tillerycompassionatecare.org or call 704.983.4216 at any time as the organization is available 24/7.

About Tillery Compassionate Care

Tillery Compassionate Care, a nonprofit organization, was founded through the grassroots efforts of people in the community and it continues to be governed locally by a board of directors.  Through the generosity of many, Hospice of Stanly has been able to provide care to nearly 7,600 terminally ill residents since 1981.  At Tillery Compassionate Care, we spark inspiration, hope, and peace enabling individuals with serious illness to embrace their spirit of life. More information about hospice, palliative care and advance care planning is available from Tillery Compassionate Care by calling 704.983.4216 or by visiting tillerycompassionatecare.org.